Our use of cookies

Welcome to www.encorum.co.uk (‘the Site’), which is owned and operated by Silver Sparkle Ltd.   Here you will find information on what cookies may be set when you visit the Site and how to reject or delete those cookies.  For further detailed information about this Site, please click here to see our Terms and Conditions and our Privacy Policy.

By continuing to use this Site, you are agreeing to our use of cookies in the manner described in this policy

What are cookies?

  1. A cookie is a small data file that is placed on your computer or other device to allow a website to recognise you as a user when you return to the website using the same computer and web browser, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (a ‘persistent cookie’).  Other similar files work in the same way and we use the word ‘cookie’ in this policy to refer to all files that collect information in this way.
  2. Cookies are an extremely common technology for remembering certain information about a Visitor to a website.  The vast majority of websites currently make use of cookies and they are commonly used for a variety of purposes which are broadly summarised as follows:
    1. Strictly necessary cookies. These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our Site or make use of online payment services.
    2. Analytical cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our Site works, for example, by ensuring that users are finding what they are looking for easily.
    3. Functionality cookies. These are used to recognise you when you return to our Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
    4. Advertising cookies. These cookies track your activity online for the purpose of automatically displaying advertising that is more relevant to your interests. We do not use any cookies on our Site for this purpose.
  3. This document gives you information on the specific cookies used on this Site.

    How to control and delete cookies

  4. When you accessed the Site, you were presented with a message that notified you of our use of cookies.  We had to use a cookie to present you with that notice (you can see details of this cookie under ‘Cookie Banner’ in the table below).  If you continue to use the Site, more cookies and other tracking technologies will be placed on your computer as described in this Cookie Policy in order to enhance your user experience whilst on the Site.  By continuing to use the Site and/or by accepting our Terms and Conditions and our Privacy Policy, you are agreeing to the use of such cookies and tracking technology.
  5. We will not use cookies to collect personally identifiable information about you.  However, if you wish to restrict or block the cookies which are set by this Site (or, indeed, on any other site) you can do this through your browser settings.  The ‘Help’ function within your browser should tell you how.
  6. Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers.  You will also find details on how to delete cookies from your computer, as well as more general information about cookies.  Please note that, as these websites are not owned or operated by us, we are not responsible for any of the content on them.
  7. Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on this Site.
  8. Main cookies used on our Site

    Below is a list of the main cookies used on the Site and what each is used for:

    Cookie

    Name

    Type and Expiry

    Category and Purpose

    Authentication

    PHPSESSID

    SESS

    First party cookies

    Session cookies

    Strictly necessary:
    These cookies are used to identify your browsing session and remember your information when you move from page to page. This allows you to stay logged in to your account without needing to submit your username and password for each page visited. Without this cookie, you will be unable to proceed to areas of the Site that require authenticated access.

    Cookie Banner

    viewed_cookie_policy

    First party cookie

    Persistent cookie: 1 year from date set/update

    Strictly necessary:

    This cookie is used to remember your acceptance of the cookie notice presented to you when you first visit our Site.

    WordPress cookies. Our Site is built using the WordPress platform which sets and uses the following cookies:

    WordPress Logged Session

    wordpress_

    wordpress_logged_in_

    wordpress_test_

    First party cookies

    Session cookies

    Strictly necessary:

    These cookies are used by WordPress to identify a user that is logged-in.

    WordPress Cookie Test

    wordpress_test_cookie

    First party cookie

    Session cookie

    Strictly necessary:

    This cookie is used by WordPress to test whether your browser will accept cookies.

    WordPress User Preferences

    wp-settings-

    wp-settings-time-

    First party cookies

    Persistent cookies: 1 year from date set/update

    Functionality:

    These cookies remember your customised WordPress settings for viewing your account on the Site so will not be used if you do not log in.

    BuddyPress cookies.We use BuddyPress software to power some of the user profile features within your account on our Site. This software sets and uses the following cookies:

    BuddyPress Activity

    bp-activity-oldestpage

    First party cookie

    Session cookie

    Strictly necessary:

    This cookie is used to store information when you are navigating through multiple pages of community “activity.” The cookie essentially remembers what page of activity the “load more” option is on, helping to ensure that you are not presented with activity that you have already viewed.

    BuddyPress Page Error Reporting

    bp-message

    First party

    Persistent cookie: 1 day from date set/update

    Strictly necessary:

    This cookie is used to feedback (error/success) messages displayed to you after the page reloads.

    BuddyPress Notifications

    bp_messages_

    First party

    Persistent cookie: 1 day from set/update

    Strictly necessary:

    These cookies are used to present you with BuddyPress notification messages.

    BuddyPress Settings

    bb-user-settings

    First party

    Persistent cookie: 1 year from date set/update

    Functionality:

    This cookie is used to remember your BuddyPress settings.

    BuddyPress Language

    bb_install_language

    First party

    Persistent cookie: 1 year from date set/update

    Functionality:

    This cookie is used to remember your BuddyPress language setting.

    Cookies set by third parties

  9. We only use third party cookies for analytical purposes as follows:
  10. Cookie

    Name

    Type and Expiry

    Category and Purpose

    Google Analytics

    _utma

    _utmb

    _utmc

    _utmz

    Third party cookie (Google Inc.)

    Persistent cookie: 2 years from date set/update

    Session cookie

    Persistent cookie: 30 minutes from date set/update

    Persistent cookie: 6 months from date set/update

    Analytical:
    These cookies are used to collect information about how you and other visitors use our Site, which we use to help improve it. These cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from and the pages they have visited.

    If you would like to disable to collection of data by these cookies please install the opt out tool available at: http://tools.google.com/dlpage/gaoptout

    Email Tracking 

  11. Some of the emails we send to you may contain a ‘web beacon pixel’ or tracked links which allows us to identify when you have opened the email and to verify which links contained in the email you have accessed.  We use this information to determine which parts of our emails are of most interest to you.
  12. You can delete the pixel by deleting the email.  If you do not wish to download the pixel to your computer or other device, you can ensure this by selecting to receive emails from us in plain text rather than HTML.
  13. Alternatively you can unsubscribe from our mailing list by contacting us at contact@encorum.co.uk.
  14. Changes 

  15. We may make changes to this Cookie Policy at any time by sending you an e-mail with the modified Terms or by posting a copy of them on the Site.  Any changes will take effect 7 days after the date of our email or the date on which we post the modified terms on the Site, whichever is the earlier.  Your continued use of the Site after that period expires means that you agree to be bound by the modified policy.
  16. Contact us

  17. If you have any questions or concerns about cookies or your privacy when using this Site, please contact us at contact@encorum.co.uk.